Swatch Program Details
– With your runner order of at least $500.00, swatch fees up to a total of $35.00 per customer are refundable. A refund will process when the completed runner order ships.
Each Stair Runner Product page includes a button like this:
Most stair runner swatches are $4.50.* A small shipping fee will be added to swatch orders.
– FREE SHIPPING is offered for most stair runner orders over $500.00 – Please see our Shipping Policy for more detail and exceptionssuch as over-size custom projects.
– Tracking information is available for most swatch orders upon request.
– Swatches will often ship from more than one location so you may receive more than one package delivered over a number of days.
– Swatches are a small cutting of a stair runner product. A swatch is the most cost effective and often fastest way to see a product or a number of products.
– Swatches do not represent the dye lot of existing runner stock. As with any textile, dye lots will vary. Please see our Terms and Conditions page for more information.
– Swatches vary in size depending on the product. Some provide only the center portion of the pattern, not the runner border. With some Stanton and Kane swatches are that of the coordinate broadloom, the swatch may NOT include the border portion of the pattern.
– Full size stair runner samples can be purchased, varying in price/size, shipping cost and because of their varied cost are handled on a case by case basis. Please Contact Us for Details.
– Some stair runner products are available in 2 widths. Swatches and full size samples will most often be that of the smaller width. However, at times the available swatch is that of the wider size. Please note, this can change the scale of the pattern if you ultimately order the smaller width runner. Products available in two widths – you can request the larger width only as a non-refundable full foot of material plus shipping.
– We will notify you of any swatch we can not provide and offer a replacement or adjust your order accordingly.
Questions: Please Inquire
Thanks again, Eileen – StairRunnerStore.com