Reviews and Testimonials 5 Stars

Reviews and Testimonials

We truly appreciate it when our customer takes time to write and post a review for us. You’ll find many of our customers have provided very thoughtful and detailed feedback telling the story of how we helped in order to successfully complete their hall and stair runner project. Our dedication to customer service is a recurring theme from planning and purchasing to the beautiful result which often includes John’s custom runner fabrication work. Let our customers' journeys be a roadmap as you explore your stair runner or hall runner project with us.

Please read our customer testimonials and reviews - All customers have submitted reviews directly to our various listings on Houzz.com as well as Google or Better Business Bureau, Yelp and other platforms after completing their hall and stair runner projects.

kashan elite mist stair runner custom landing and custom made area rug. StairRunnerStore.com reviews

StairRunnerStore.com - Best of Houzz 2024!

Stair Runner Store - Best of Houzz 12 years - READ MORE HOUZZ REVIEWS

Best of Houzz is an annual people’s choice award recognizing professionals among the Houzz community who stand out in expertise and customer service. Stair Runner Store has recieved this honor for the past 12 years.

"We ordered a made-to-order carpet runner from Belgium. The Stair Runner Store promptly informed us of expected production and delivery dates. We are thrilled with the quality of our ordered products and the service StairRunnerStore provided. I will use them for future projects and highly recommend them."

-Laura W, February 2023

"Stair Runner Store are first rate professionals. They were responsive to all of my questions. The carpet was exactly as described and looks amazing. The installation was finished yesterday and looks incredible."

-K. Killion March 2023

"I contracted Stair Runner Store to create a large one piece stair and landing runner. Eileen was very thorough . . Her professionalism left no doubt . . .The rug turned out beautifully and shipped within the estimated 6 week turn around time."

-Edie, March 2023

We are proud of our BBB A+ rating which we’ve had for many years and we appreciate the continuing positive recognition we've received from the Better Business Bureau.

"We had our beautiful Stair Runner Store carpet and brass hardware installed on our stairs today and we are very pleased with the result! Eileen at the Stair Runner Store made the process of ordering and shipping the materials easy for us."

-Sydney Z, January 2022

"Very responsive and helpful staff and the runner I ordered is absolutely beautiful."

Kathi D. 05/04/2021

"We ordered a 12-foot stair runner with serged ends from the Stair Runner Store, with a fitted non-skid pad ... we were awed at the quality of the runner. It was very securely wrapped and boxed for shipment. What impressed both of us the most was the care that was taken when placing our order: the Stair Runner Store went far beyond the call of duty to ensure that we had all the information required to make our purchase decision. Their customer relationship skills, and their professional textile skills, are simply unmatched. They made our experience an excellent one. We highly recommend the Stair Runner Store to anyone needing runners!"

-Anthony, February 2023

StairRunnerStore.com Consistently Earns an A+ Rating from BBB

BBB A+ Rating - READ MORE BBB REVIEWS

Plan Your Stair Runner or Hall Runner Project

Our project planning page will help you define the type of stair runner or hall runner project you have along with many useful links to find the runner which fits your style, budget and project requirements.

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Reviews