Terms of Use

  • Terms May Change
  • Purpose of this site
  • Colors
  • Disclaimer
  • Indemnification
  • Links to other websites
  • Copyright Notice
  • Privacy Policy
Your use of the The Stair Runner Store® website is governed by these terms and conditions. Please review these terms of use. Your use of the The Stair Runner Store website (StairRunnerStore.com) constitutes your agreement to abide by these conditions. 

Terms May Change
The Stair Runner Store reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the The Stair Runner Store website following any such change constitutes your agreement to abide by the terms and conditions with those changes. We encourage the review these terms whenever you use this website. The revision date that appears at the end of this policy will indicate the most recent change.

Purpose of This Site
The purpose of this site is to promote the products and services of 
Creative Carpet & Rug LLC doing business as The Stair Runner Store. The primary services promoted are free in home appointments in the local service area, installations services in the local service area, custom fabrication services, the sale of runner materials and related accessories in the local service area. Another purpose of this site is to promote the sale of Runner materials, related accessories and Custom fabrication services also available for shipping. This is done through various links to www.StairRunnerShop.com, a site we own and maintain for that purpose.

This site www.StairRunnerStore.com, provides a process for appointment requests in the local service area. We service most of Connecticut and some New York areas with in home appintmentsand installation services. We will travel to other locations depending on the project and distance involved. This is determined on a case by case basis - Please Inquire.

The appointment process offers users the ability to pre-select samples to be seen during that appointment. This can be done using the appointment request process through this site, or by adding samples selections from this site to a Houzz.com ideabook or to a Pinterest board you have created for that purpose. Please see details here: https://www.stairrunnerstore.com/shop-at-home  

The samples selections will not be mailed or shipped to the customer - the sample selections are intended for in home appointment selections. For customers outside of the local service area, some products are available in swatch form - please inquire and vist our www.StairRunnerShop.com site to shop for runner materials outside the local service area.  We also ship custom fabrications - Please Inquire

Once receiving an appointment request, The Stair Runner Store will be in contact within 48 hours in order to discuss the details of the customer's runner project. In order to make the visit as productive as possible, the conversation may include discussion of the type of stair or hall included in the project, the customer's style and colors choices, etc. A date and time will be set for the appointment.  We are a small family owned business, sales and installations are delivered entirely by owners Eileen and John Hunyadi. As such, our schedules at times fill to capacity, causing the available date to be further off, but typically no more than 10 days for an appointment request or 2 to 4 weeks for installations depending on the scope of the work. We will provide the soonest available time that conveniently fits your schedule.

The in home appointment is offered at no charge, however to facilitate this process, we ask that you provide as much information as possible, and ask as many questions as you would like in order to make our visit a productive one. We more than 1,000 full size runner samples, far more than can be brought to an appointment. 

By submitting the appointment request, you authorize The Stair Runner Store to contact you by phone at the number you've provided, including mobile phone, email or mail and using automatic dialing equipment, to give you information about Stair Runner Store products and services or to discuss the details of your project. We will not share your contact information, but may contact you with promotional information in the future unless you ask us not to.

Colors you may see depend on your monitor, we cannot guarantee that your display of any color will be accurate. We do our best to display colors as accurately as possible both in the products samples shown and our installation galleries on the The Stair Runner Store website.We urge you to make your final purchase decision based on actual samples or in some cases a swatch of the product. Dye lots may vary from the product sample to that of the actual material. The only way to see the existing dye lot is to purchase a cutting from the material you wish to purchase - please inquire for these details.

This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that The Stair Runner Store shall not be liable for any damages of any kind related to your use of this site. 

You agree to defend, indemnify and hold The Stair Runner Store harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees arising from or related to your use of this site.

Links to other web sites
The Stair Runner Store website contains outbound and inbound links to/from external sites that support our products and services, our distribution partners or related topics. Terms and conditions may differ on those sites and each organization may have a different privacy statement. You should review these policies each time you submit personal information on a web site.

Please refer to the following policies for more information as these policies are considered to be part of our Terms of Use policy.

Copyright Notice

Privacy Policy

Rev 09/2014